Privacy Policy
At Daniel Property Group, we are committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, contact us, enquire about our services, request a property valuation, register for property updates or otherwise interact with us.
By using our website, you agree to the terms of this Privacy Policy.
Who We Are
Daniel Property Group is an independent estate agency providing residential sales, property marketing and related services throughout Essex and the surrounding areas.
Business Address
Suite 2, Unit 5, Epic House
Olympic Business Centre
Paycocke Rd
Basildon SS14 3EX
Company Registration Number: 15877947
Information We Collect
Depending on how you interact with us, we may collect the following information:
- Your name
- Email address
- Telephone number
- Postal address
- Property address
- Information relating to your property enquiry or valuation request
- Information you provide through contact forms or email correspondence
- Details of properties you enquire about
- Any additional information you voluntarily provide
We may also automatically collect technical information including:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited
- Time and date of your visit
- Referring website
- Website usage statistics
How We Use Your Information
We use your personal information to:
- Respond to your enquiries
- Arrange property valuations and appointments
- Market and sell your property
- Register your property search requirements
- Match you with suitable properties
- Contact you regarding properties or services you have requested
- Send property alerts where requested
- Improve our website and services
- Maintain website security
- Prevent fraud and unlawful activity
- Comply with legal and regulatory obligations
Where you have provided consent, we may also send you marketing communications about our services. You may unsubscribe at any time.
Lawful Basis for Processing
Under the UK General Data Protection Regulation (UK GDPR), we process personal data under one or more of the following lawful bases:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Protection of vital interests where applicable
Cookies
Our website uses cookies to improve your browsing experience and help us understand how visitors use our website.
Cookies may be used to:
- Remember your preferences
- Analyse website traffic
- Improve website performance
- Provide essential website functionality
You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
For more information, please refer to our Cookie Policy.
Website Analytics
We may use trusted third-party analytics providers, such as Google Analytics, to understand how visitors use our website.
These services collect anonymous information including pages viewed, time spent on the website and general visitor behaviour. This information helps us improve our website and customer experience.
Third-Party Services
Our website may contain links to third-party websites or integrate services provided by third parties, including:
- Property portals
- Mortgage advisers
- Conveyancing services
- Mapping services
- Social media platforms
We are not responsible for the privacy practices of external websites. We recommend reviewing their individual privacy policies before providing personal information.
How We Store Your Information
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, misuse, loss or disclosure.
Your information is stored securely and only retained for as long as necessary to fulfil the purpose for which it was collected or to comply with legal obligations.
Sharing Your Information
We do not sell your personal information.
Where necessary, we may share your information with:
- Solicitors and conveyancers
- Mortgage advisers (with your permission)
- Surveyors
- Property portals
- Professional service providers
- IT and website providers
- Regulatory authorities where legally required
All third parties are expected to keep your information secure and process it in accordance with applicable data protection laws.
Your Data Protection Rights
Under UK GDPR, you have the right to:
- Request access to your personal data.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal data where appropriate.
- Request restriction of processing.
- Object to the processing of your personal data.
- Request transfer of your personal data to another organisation.
- Withdraw your consent where processing is based on consent.
If you wish to exercise any of these rights, please contact us. We will normally respond within one month.
Children's Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
If you believe a child has provided personal information through our website, please contact us and we will remove the information as soon as reasonably practicable.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legislation, technology or our business practices.
Any updates will be published on this page together with the revised "Last Updated" date.
Complaints
If you remain dissatisfied with how we have handled your personal information, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent authority for data protection matters.